Centurylink DSL Service Major Disruption

Centurylink is having issues in Missouri, Arkansas, and Illinois today…

Here’s the map:

Map Showing Centurylink DSL Network Down Event. Red is bad, nothing is good, yellow is partial down.

AT&T Has Security Breach, Doesn’t Bother To Tell Customers

Another day, another sad story about a big company losing customers private information, and not telling anyone about it.

In April, AT&T confirms employees of an outside contractor hacked customers’ information including Social Security numbers.  The contractors employees attempted to unlock phones to put them on another network.  Did they sell the names/SSNs?  Nobody (including AT&T) has answered that question, yet.

You can see AT&Ts full response as posted by the California Attorney Generals Office by following This Link.

Who’s watching out for your Company’s and Employee’s Mobile Data?  Helping to create the policies, procedures, and infrastructure to protect your data?

Give OPENRSM a call…  We can make it easy for you to secure your information.

Amazon’s Cloud Problem Shows Why Hybrid Systems are Best for Business

Amazon’s EC2 and AWS Cloud Computing and storage services have been down now for over 24 hours .  Peter Pachal writes in his PCMag article today, “Since so many businesses rely on Amazon Web Services, a host of sites, many major, were down for hours, possibly days. I haven’t seen any estimates on the amount of potential dollars lost because of the incident, but it’s no doubt in the millions.”.  Many major businesses are no doubt impacted (Reddit and Quora for example), but this isn’t all that’s on what I normally think of as a quality cloud platform.  No indeed.  For there are hundreds and thousands of EC2 and AWS customers that provide virtual services for small businesses…  like yours!

Lots of small businesses who have no clue that everything they use to run their businesses are all really at Amazon arn’t very happy today.  And are losing money hand over fist.  Think about it, could you afford to lose nearly two full business days (so far) with the Amazon “Cloud Problem”?  How much would simply losing two whole days cost?  No sales, plenty of employees to pay, electric, water, answering phones and racking up loads of catch up work for when you would get your systems back.  The costs in lost productivity alone are very high.  Let alone the loss of faith by your customers when they see how helpless you are and that you made a decision about your IT (most likely without really knowing) to put everything in a single location.

Which brings up a very good point.  Cloud Computing isn’t the answer to everything.  It’s just another “Arrow in the Quivver” for IT Professionals to use when appropriate.  You see, it isn’t the “shiny” new techno tools that should catch your attention.  Nor the pure cost savings.  Nor the productivity gains.   IT is a Process, Not a Project.  It isn’t good enough to just put everything in the Cloud.  Just as it isn’t good to use a single anything in the IT world.  Diversity is a good thing insofar as if any one thing breaks, everything else runs.

Which is why OPENRSM only utilizes the “Hybrid Cloud” for our Cloud Computing services.  The most essential data stays onsite.  Backups go offsite (and out of region).  Some tools are located in one cloud off in the East.  Others are in another cloud in the West.  With no one element so essential that losing it would hurt you much (or, it would be easily and quickly replicated).

Which is why if your a small business in the Kansas City area, you need to contact us here at OPENRSM so we can show you how you can take advantage of Cloud Computing without being taken advantage of by Cloud Computing.